FAQs
How can I sign up with idealTel?
How do I dial?
Are there any restrictions in idealtel rates?
Are there any activation fees or any other related fees?
What level of call quality can I expect from idealTel?
When does my credit card get charged?
How do I recharge my account?
What is automatic recharge?
How do your charges appear on my credit card statement?
Is it safe to give my credit card number on-line?
When do orders get activated?
Q: How can I sign up with idealTel?
To subscribe, simply click here to fill
out our registration form. If you prefer, you can call our courteous staff 24/7
at 305-816-0005/800-298-0473.
Q: How do I dial?
Once you sign up for our service, simply dial our toll free or local
access numbers from one of your registered phones. You will get a dial tone,
and all you have to do is dial your destination number without entering a PIN
(personal identification number). It's that simple!
Q: Are there any restrictions in idealtel rates?
Absolutely not! Our exceptional rates are available 24 hours a day 7 days a
week, no gimmicks, no restrictions, no limitations.
Q: Are there any activation fees or any other related fees?
Not at all! Our service is designed to provide our customers with the most inexpensive
rates available today, without no additional fees, no connection, no monthly
fees and no hidden charges.
Q: What level of call quality can I expect from idealTel?
Because we use the most advanced switching platforms available today, and because
we monitor our service 24/7, you can expect the highest quality in the world
with unsurpassed call clarity and availability.
Q: When does my credit card get charged?
When you sign up for our service, you will use a credit or debit card and purchase
a certain amount of service that will be credited to your account in a dollar
amount of your choice. Your card will be charged at the time you sign up for
service and each time you recharge your account.
Q: How do I recharge my account?
You can recharge your account at any time through our Web site or with a live
operator at our customer care call center at 305-816-0005/800-298-0473.
Q: What is automatic recharge?
Coming soon, you will be able to sign up for automatic recharge. Simply tell
us how much to recharge your account for when your balance falls below a certain
level, and you'll not have to worry about recharging your account manually each
time. It's simple, efficient, time saving, and gives you peace of mind.
Q: How do your charges appear on my credit card statement?
Your charges will show up on your credit card statement as StraighTel Inc. You
can always access your account information, including a complete call history
and balance, on our web site. Simply click on "My Account" from the
men u.
Q: Is it safe to give my credit card number on-line?
Yes, idealtel.com uses an encryption technology called SSL to encode the information
you enter on our web site. Using this technology, we securely process the information
you provide on our web site.
Q: When do orders get activated?
In less than one minute.